Please note that Zekolah.com (including all sub-domains on zekolah.com) is a website whole owned by 30 EdTech Sdn Bhd. 30 EdTech Sdn Bhd and its affiliates (“Company”) may collect your personal information when you use our services by visiting or log in to our website. We have put in place this Privacy Policy (the “Policy”) to protect your private information, it governs how we handle your personal information for 30.com.my and its partners. Please spend some time to ready this Policy to understand how we will use your personal data.

You can choose to remain anonymous on our website by not register an account with us or not log in to your account. However, once you register or log into your account, you are not anonymous to us anymore.

Collection of Personal Information

We do not sell or trade your personal information with third parties but we may share your personal information with third parties for the purpose to serve you, such as providing your address to our logistic partners to deliver the product you purchased.

When you register an account with us, the personal information that we collect may include (if you choose to provide these information):

  • Contact information such as full name, date of birth, IC number, gender, nationality, race, address, phone number, mobile number, email address and more
  • Bank account information
  • Your personal interests and preferences

Besides, our system will automatically collect information that your browser sends, which may include:

  • Your computer’s IP address
  • Browser Type
  • Webpage that you were visiting before you came to our website
  • Your activities on our websites, including pages you surf, time spent, and others
  • Equipment you use to access our website

We will use the personal information collected for one or more of the below purposes:

  • To verify your identity
  • To deliver products that you purchase from our website
  • To assess and process your application or order or request for our services
  • To administer and manage the services that we provide you, including charging, billing, facilitating payments and others
  • To investigate and resolve any service issues, billing and fees queries, complaints or other inquiries
  • To allow us to administer your registered account with us
  • To use for the purpose of market and demographic research about our users without disclosing information about identifiable individuals
  • Customize, measure and improve our services, content and advertising
  • To inform you about product or services that we think you might be interested in

Disclosure of your Personal Information

We will share your information with third parties that directly involved and needed your personal information to provide our service to you. For example, providing your full name and address to third parties to deliver products that you purchased.

In exceptional circumstances, we may be required to disclose personal information by the authorities or required by law.

Accessing and updating your personal information

At any given time, you may log into your account on our website to check your personal information by accessing the ‘My Profile’ tab. You can edit or update any information that we have as you wish.

If you choose not to share your information with us anymore and want to close your account, we will comply with your request within 5 working days upon receiving your request and verifying your identity as the account owner.

We will retain personal information from closed accounts to comply with laws, fraud prevention and investigation, resolve disputes, troubleshoot problems, and take any other actions permitted by law. Otherwise, your personal information will be destroyed once we confirm there is no use for it.

Account Protection

Your information will be stored on our server and protected with any commercially reasonable measures against unauthorized access and disclosure. However, as with any other websites in the world there is no guarantee that your information will always remain private as there might be third parties unlawfully intercept or gain access to your information despite our efforts.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

As explained above, we do not collect any Personal Information from a person who merely download our apps and answer the questions.

When a user who is under the age of 13 (for U.S. users) or 16 (for non-U.S. users) creates an account (a “child accountholder”), we collect his or her email address only for the purpose of providing password reminders to him or her.

We also collect a user name and password from child accountholders, which are used for login purposes only, to permit the child accountholder to use the Services.

We and our service providers also collect the information described above, under “Other Information,” from child accountholders. This includes Google’s use of certain persistent identifiers to collect information about the use of our Services for analytics purposes only.

If you would like to review the information we have collected from your child (i.e., his or her username and password), or if you would like to ask us to make no further use of, or delete, the information we have collected from your child, contact us as described in the “Contacting Us” section, below. In your request, please include your name and your child’s username, and specify the action you would like us to take. For your child’s protection, we may need to verify your identity before implementing your request.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to the Privacy Policy

We reserve the right to modify and change the Privacy Policy at any time given prior notice. We will publish the changes to this policy on our website. You can always access an update version of our Privacy Policy at https://zekolah.com/privacy

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.